Frequently Asked Questions

How quickly can I be in business ?

If you decide to purchase your own softswitch, you should be in business in 20 days after your hardware is ready. If you decide to go with our hosted solution, we build your partition in 48 hours.

How 2N5 will charge me ?

If you purchase your own softswitch, you will pay for the software license plus training plus annual care. For our hosted model, you pay for valid traffic volume on a monthly basis. There is no concurrent call limitation in either model.

Does 2N5 supply me with VoIP termination and DIDs ?

Selling DIDs / VoIP termination is not our business, but we understand that some of our customers need assistance with this.  You can use one of our trusted global partners.  Click here for more details . . .

In the hosted model, am I locked into a contract ?

To demonstrate our commitment to quality, our service agreement is month-to-month.  You can discontinue your service at any time without penalty.  Keeping our customers satisfied for the long term is how we maintain our business.

Where I will get the training ?

Being our customer, you receive complete training provided by one of our senior staff in your office or in one of our offices.